We would need more info on this to get started. There are config issues that cause this but also bugs depending on version of Unity or Unity Connection that also resolve this. Please give Unity or Unity Connection info on this and also if Unity Connection, is it a cluster of two servers.
I am having the same issue. We are running Unity Connection 7.1(3) running in active-active HA mode. We are SIP integrated to CUCM 8.0. I created 2 new SIP trunks (reused the SIP security profile and SIP Profile from the original CUCM integration, created a new Route Group, Route List, Route Pattern and Voicemail pilot. The phones are running SIP. They are subscribed to the Visual Voicemail service. After loging in, the prompts show Opening Line, Checking Connection, Retrying Connection, and, finally, no line available to play message. All ports in the CUCM port group are set to Enable and TRAP Connection.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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