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ICT audio issues

There is no audio stream during a conference call ,we have a two different cluster when i make a extension calls there is 2 way audio,but when i initiate a normal conference call there is no audio?

Suggest me on this issue

1 REPLY
Cisco Employee

Do the conference calls work

Do the conference calls work fine within both the clusters?

Which codec is being used for the calls?

Is the Conference bridge allocated in the MRGL of the Device pool on the phones and ICT?

Does the conference stay on with no audio or does any call leg drop?

Manish

 

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