Incoming Call Notification Popup for CUPC and IdentaPop Pro
We use an application called IdentaPop Pro which is a Caller ID desktop popup program that utilises the Call Manager's TSP drivers. Since we upgraded our CUCM Cluster to 7.1(3)SU2 (from 6.1(4) ) I have noticed that incoming calls on the desktop are popping up with the '0' removed from the beginning of the number..
I have also noticed that the notification popup in Cisco Personal Communicator also removes the zero from an incoming external number.
However, the notification popup works properly if I use IP Communicator and displays the full number correctly.
Do I need to setup any application dialing rules maybe?
Re: Incoming Call Notification Popup for CUPC and IdentaPop Pro
CIPC uses SCCP while the TSP and CUPC (in deskphone mode) rely on CTI. There may have been a change to the TSP between versions that causes that behavior change. If you would really like to have the old functinality back I'd open a TAC case to reproduce the behavior on the 6.1.4 TSP and the 7.1.3 TSP or even easier just use CUPC.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.