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Incoming line identification

we have a receptionist who answers multiple incoming 800 numbers.. other than associating them to an extension, is there a way for one extension to list what incoming line the line came in on so she knows to answer correctly?

ie, 800-444-1111 comes in and displays company A at the phone, 800-555-2222 comes in and displays company B at the phone and so on?

thanks!

1 REPLY
Silver

Re: Incoming line identification

You can do it using third party application. For example: http://www.andtek.com/communications-products-directory.html

Or you can do your app using TAPI or JTAPI.

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regards,

pk

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