According to the License Info Viewer on our Unity server, we are licensed for two languages. How do we install the second language?
Configuring users to use that language shouldn't be an issue. I think it's done using a specific template built to use the second language. There is a drop down menu on the "conversation" page of the template. We only have English showing. We need to install French (Canadian) if possible.
We are using 4.0(4)SR1 and it's integrated with Exchange.
Further you need the Software (CD,DVD) for the language you want to install;
as described following you need to rerun the unity setup program !!!
If during initial setup, you did not install the language(s) you need, refer to the "Rerunning the Cisco Unity Setup Program to Install Additional Licensed Features" section in the "Upgrading or Modifying a Cisco Unity 4.0 System" chapter of the Cisco Unity Installation Guide for details on how to upgrade languages.
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