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Installing CUE 8.6.7 on ISM-SRE-300-K9

Hello,

I been trying to install CUE on ISM0/0 but so far i havent been available...

My configuration goes as follow:

 

interface ISM0/0
 ip unnumbered GigabitEthernet0/0.11
 ip virtual-reassembly in
 service-module fail-open
 service-module ip address 130.11.1.3 255.255.0.0
 service-module ip default-gateway 130.11.1.1
end

ip route 130.11.1.3 255.255.255.255 ISM0/0

till this point everything goes ok, i have connectivity between each of em...

then on ISM  my config is

ServicesEngine boot-loader> show config                                        
IP addr:                130.11.1.3
Netmask:                255.255.0.0
TFTP server :           130.11.1.1
GW IP addr:             130.11.1.1
Default Boot:           disk
Bootloader Version:     2.1.18
Bootloader Name:        bootloader
Default Helper-file:    /cue-installer.SPA.sme.8.6.7
Default bootloader:     secondary

however when i issue the boot helper command it goes on a cycle showing the next output

Loading tftp://130.11.1.1/cue-installer.SPA.sme.8.6.7 ... done.

Verifying ...

Corrupted netboot image  detected

done.

Starting Kernel.

After this server reboot and it goes on cycling.

 

I have checked this guide so far, and i think im not missing a step.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html

TYVM

 

4 REPLIES

Hi.On which module version

Hi.

On which module version  are you trying to install that version.

That usually happens when you try to load a wrong image for a specific hardware.

Please refer to this doc to see the correct image to download

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.html

 

 

HTH

 

Regards

 

Carlp

Please rate all helpful posts "The more you help the more you learn"
VIP Purple

Hi, can u share the show

Hi,

 

can u share the show version , show diag and show inventory ?

 

regds,

aman

New Member

Sure can, here are my outputs

Sure can, here are my outputs

-------Show Ver--------

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.3(2)T, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Thu 28-Mar-13 11:05 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

RTR_V_CPACK uptime is 15 hours, 30 minutes
System returned to ROM by reload at 19:31:49 CUU Mon Apr 14 2014
System image file is "flash0:c2900-universalk9-mz.SPA.153-2.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco CISCO2921/K9 (revision 1.0) with 1523712K/49152K bytes of memory.
Processor board ID FTX1749AJ5G
4 Gigabit Ethernet interfaces
2 terminal lines
1 Channelized E1/PRI port
6 Voice FXO interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash 0 (Read/Write)


License Info:

License UDI:

-------------------------------------------------
Device#   PID                   SN
-------------------------------------------------
*0        CISCO2921/K9          FTX1749AJ5G     

 

Technology Package License Information for Module:'c2900'

-----------------------------------------------------------------
Technology    Technology-package           Technology-package
              Current       Type           Next reboot  
------------------------------------------------------------------
ipbase        ipbasek9      Permanent      ipbasek9
security      None          None           None
uc            uck9          Permanent      uck9
data          None          None           None

Configuration register is 0x2102

------------Show diag--------------------

Slot 0:
        C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 10 ports
        Port adapter is analyzed
        Port adapter insertion time 15:30:43 ago
        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC17420KBG
        Hardware Revision        : 1.0
        Part Number              : 73-11835-11
        Top Assy. Part Number    : 800-30794-07
        Board Revision           : A0
        Deviation Number         : 130603
        Fab Version              : 03
        Product (FRU) Number     : CISCO2921/K9
        Version Identifier       : V08
        CLEI Code                : CMMHS10ARB
        Processor type           : C2
        Chassis Serial Number    : FTX1749AJ5G
        Chassis MAC Address      : 78da.6e82.b600
        MAC Address block size   : 80
        Manufacturing Test Data  : 00 00 00 00 00 00 00 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 37 34 32 30 4B 42 47 40
          0x10: 06 16 41 01 00 82 49 2E 3B 0B C0 46 03 20 00 78
          0x20: 4A 07 42 41 30 88 00 01 FE 2B 02 03 CB 8C 43 49
          0x30: 53 43 4F 32 39 32 31 2F 4B 39 89 56 30 38 20 D9
          0x40: 04 40 C1 CB C2 C6 8A 43 4D 4D 48 53 31 30 41 52
          0x50: 42 09 C2 C2 8B 46 54 58 31 37 34 39 41 4A 35 47
          0x60: C3 06 78 DA 6E 82 B6 00 43 00 50 C4 08 00 00 00
          0x70: 00 00 00 00 00 F3 00 03 40 01 63 FF FF FF FF FF
          0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
        Internal Power Supply information
        Top Assy. Part Number    : 341-0226-03
        Deviation Number         : 0
        PCB Serial Number        : DCA1738K05Q
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Version Identifier       : V03
        Product (FRU) Number     : PWR-2921-51-AC
        CLEI Code                : 0000000000
        Board Revision           : A0
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 05 E2 DF 45 01 55 00 E2 03 88 00 00 00
          0x10: 00 C1 8B 44 43 41 31 37 33 38 4B 30 35 51 03 00
          0x20: 81 00 00 00 00 04 00 89 56 30 33 20 CB 8E 50 57
          0x30: 52 2D 32 39 32 31 2D 35 31 2D 41 43 C6 8A 30 30
          0x40: 30 30 30 30 30 30 30 30 F3 00 59 41 01 22 42 00
          0x50: 05 F8 00 50 01 F3 18 3B 02 F0 19 D9 03 E8 1B 76
          0x60: 04 E2 1C 49 05 D9 1D 1B 06 D8 1D ED 07 CF 1E BF
          0x70: 08 CE 1F 40 09 C2 1F B8 0A B8 20 34 0B B7 20 B0
          0x80: 0D AF 21 0C 0F 9F 21 67 11 91 21 94 13 87 21 C0
          0x90: 17 6E 21 DB 1B 57 21 EA 1F 3F 21 E2 23 28 21 D4
          0xA0: 27 0A 21 CD 42 41 30 FF FF FF FF FF FF FF FF FF
          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        PVDM Slot 0:
        64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
        Hardware Revision        : 1.0
        Part Number              : 73-11809-03
        Board Revision           : D0
        Deviation Number         : 0
        Fab Version              : 03
        PCB Serial Number        : FOC17453K9V
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Processor type           : 00
        Product (FRU) Number     : PVDM3-64       
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 44 30
          0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 37 34 35
          0x20: 33 4B 39 56 03 00 81 00 00 00 00 04 00 09 00 CB
          0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
          0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 0:
        VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1
        Hardware Revision        : 1.0
        Top Assy. Part Number    : 800-34657-01
        Part Number              : 73-13419-01
        Board Revision           : B0
        Deviation Number         : 0
        Fab Version              : 05
        PCB Serial Number        : FOC1745429E
        Version Identifier       : V01
        Product (FRU) Number     : VWIC3-1MFT-T1/E1
        CLEI Code                : COUIA7PCAA
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 06 ED 41 01 00 C0 46 03 20 00 87 61 01
          0x10: 82 49 34 6B 01 42 42 30 88 00 00 00 00 02 05 C1
          0x20: 8B 46 4F 43 31 37 34 35 34 32 39 45 89 56 30 31
          0x30: 20 CB 90 56 57 49 43 33 2D 31 4D 46 54 2D 54 31
          0x40: 2F 45 31 C6 8A 43 4F 55 49 41 37 50 43 41 41 03
          0x50: 00 81 00 00 00 00 04 00 D9 03 40 C1 CB FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 1:
        2nd generation - FXO Voice daughter card (4 port)
        Hardware Revision        : 5.0
        Top Assy. Part Number    : 800-33585-01
        Board Revision           : E0
        Deviation Number         : 0-0
        Fab Version              : 04
        PCB Serial Number        : FOC174279XY
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : VIC2-4FXO
        Version Identifier       : V04
        CLEI Code                : CNUIAXJAAC
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 83 31 01
          0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
          0x20: 37 34 32 37 39 58 59 03 00 81 00 00 00 00 04 00
          0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 34 20
          0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 43 FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 2:
        2nd generation - FXO Voice daughter card (2 port)
        Hardware Revision        : 5.0
        Top Assy. Part Number    : 800-33584-01
        Board Revision           : E0
        Deviation Number         : 0-0
        Fab Version              : 04
        PCB Serial Number        : FOC1745AP4H
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : VIC2-2FXO
        Version Identifier       : V03
        CLEI Code                : CNUIARTAAC
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 00 4D 41 05 00 C0 46 03 20 00 83 30 01
          0x10: 42 45 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31
          0x20: 37 34 35 41 50 34 48 03 00 81 00 00 00 00 04 00
          0x30: CB 89 56 49 43 32 2D 32 46 58 4F 89 56 30 33 20
          0x40: C6 8A 43 4E 55 49 41 52 54 41 41 43 FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Internal Services Module (ISM) Slot 0
        Internal Services Module with Services Ready Engine
        Internal Services Module is analyzed
        Internal Services Module insertion time 15:30:43 ago
        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC174782WY
        Hardware Revision        : 1.0
        Part Number              : 73-13417-01
        Top Assy. Part Number    : 800-34577-01
        Deviation Number         : 0
        Fab Version              : 04
        Board Revision           : A0
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        CLEI Code                : IPUCAXHBAB
        Product (FRU) Number     : ISM-SRE-300-K9
        Version Identifier       : V02
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 37 34 37 38 32 57 59 40
          0x10: 06 31 41 01 00 82 49 34 69 01 C0 46 03 20 00 87
          0x20: 11 01 88 00 00 00 00 02 04 42 41 30 03 00 81 00
          0x30: 00 00 00 04 00 C6 8A 49 50 55 43 41 58 48 42 41
          0x40: 42 CB 8E 49 53 4D 2D 53 52 45 2D 33 30 30 2D 4B
          0x50: 39 89 56 30 32 20 D9 03 40 C1 CB F3 00 06 40 05
          0x60: F3 43 00 16 FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


Embedded Service Engine 0/0 :
  Total platform memory : 1572864K bytes
  Total 2nd core memory : 0K bytes
  Start of physical address for 2nd core : 0x80000000
  Virtual address start of 2nd core memory : 0x0 - 0x0
  2nd core configured disabled
  L2 cache ways for 2nd core : 0

-------------------------Show Inv-------------------------------------

RTR_V_CPACK#sh inv
NAME: "CISCO2921/K9", DESCR: "CISCO2921/K9 chassis, Hw Serial#: FTX1749AJ5G, Hw Revision: 1.0"
PID: CISCO2921/K9      , VID: V08 , SN: FTX1749AJ5G

NAME: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1 on Slot 0 SubSlot 0", DESCR: "VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1"
PID: VWIC3-1MFT-T1/E1  , VID: V01 , SN: FOC1745429E

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 1", DESCR: "2nd generation four port FXO voice interface daughtercard"
PID: VIC2-4FXO         , VID: V04 , SN: FOC174279XY

NAME: "2nd generation two port FXO voice interface daughtercard on Slot 0 SubSlot 2", DESCR: "2nd generation two port FXO voice interface daughtercard"
PID: VIC2-2FXO         , VID: V03 , SN: FOC1745AP4H

NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 64 Channels"
PID: PVDM3-64          , VID: V01 , SN: FOC17453K9V

NAME: "Internal Services Module with Services Ready Engine on Slot 0", DESCR: "Internal Services Module with Services Ready Engine"
PID: ISM-SRE-300-K9    , VID: V02 , SN: FOC174782WY

NAME: "C2921/C2951 AC Power Supply", DESCR: "C2921/C2951 AC Power Supply"
PID: PWR-2921-51-AC    , VID: V03 , SN: DCA1738K05Q

 

TYVM

VIP Purple

Hi ,Compatibility does not

Hi ,

Compatibility does not seem to be issue.

suggest installing the software again as per the link suggested by you.

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html#wp1142398

 

regds,

aman

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