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Integrating Voice Mails

When is it required to integrate differnet Voice Mail Systems.

Customer has Meridian Voice Mail and PulsePoint Voice mail integrated with Nortel and NEC PBXs.

Customer wants to migrate PulsePoint users to Unity Voice Mail, and would retain Meridian Voice Mail for now.

We will be integrating Cisco Unity to PBXs via PIMG, and was wondering now do I need to integrate Unity direclty with Meridian as well.

  • Unified Communications Applications
1 REPLY
Cisco Employee

Re: Integrating Voice Mails

Check out the networking guide - you'll find them for all versions of Unity 4.x here:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guides_list.html

With Meridian you may have to go with AMIS but I believe you can do VPIM as well depending...

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