Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi,

I need to integrate CP-6921-C-K9 and CP-7962G in CUCM 6.1.3. How can I integrate these new model of phones?

Do I need a Device Pack? How can I get this Device Pack?

Thanks,

David

1 ACCEPTED SOLUTION

Accepted Solutions
Blue

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi David,

CP-7962G :- Is supported in 6.0(1) and greater. So 6.1.3 has its supports by default.

CP-6921-C-K9 :- Supported in 7.1.2 and later using Skinny Client Control  Protocol (SCCP) and Supported in 7.1.5 and later using SIP. This can not be used in 6.1.3.

Regards

Ronak patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
8 REPLIES
Blue

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi David,

CP-7962G :- Is supported in 6.0(1) and greater. So 6.1.3 has its supports by default.

CP-6921-C-K9 :- Supported in 7.1.2 and later using Skinny Client Control  Protocol (SCCP) and Supported in 7.1.5 and later using SIP. This can not be used in 6.1.3.

Regards

Ronak patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi Ronak,

Thanks for your help.

Regards,

David

New Member

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi Ronak,

I am looking for the matrix compatibity in CISCO web of these phones with the CUCM versions, but I don´t fint it. I would like to send it to the customer.

Do you know where could I find this information?

Thanks for your help,

Regards,

David

Cisco Employee

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

David,

Cisco Unified IP Phone 6900 Series

You can research Cisco Unified IP Phone 6900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 6900 Series phone model you want, including the following:

Cisco Unified IP Phone 6901

Cisco Unified IP Phone 6911

Cisco Unified IP Phone 6921

Cisco Unified IP Phone 6941

Cisco Unified IP Phone 6945

Cisco Unified IP Phone 6961

Cisco Unified IP Phone 7900 Series

You can research Cisco Unified IP Phone 7900 Series compatibility with Cisco Unified Communications Manager releases by using the Cisco Unified Communications Compatibility Tool at the following URL:

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

Go to the preceding URL, select the Cisco Unified Communications Manager release that you want to research, then search the compatibility tool window to find the specific Cisco Unified IP Phone 7900 Series phone model you want, including the following:

Cisco Unified IP Phone 7902G (End of sale November 29, 2006)

Cisco Unified IP Phone 7905G (End of sale May 22, 2006)

Cisco Unified IP Phone 7906G (End of sale July 23, 2010)

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone 7912G (End of sale May 12, 2006)

Cisco Unified Wireless IP Phone 7920 (End of sale June 14, 2007)

Cisco Unified Wireless IP Phone 7921G

Cisco Unified Wireless IP Phone 7925

Cisco Unified IP Phone 7931G

Cisco Unified IP Conference Station 7935 (End of sale November 14, 2004)

Cisco Unified IP Conference Station 7936G (End of sale July 23, 2010)

Cisco Unified IP Conference Station 7937G

Cisco Unified IP Phone 7940G (End of sale July 23, 2010)

Cisco Unified IP Phone 7941G and 7941G-GE (End of sale January 19, 2010)

Cisco Unified IP Phone 7942G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7960G (End of sale July 23, 2010)

Cisco Unified IP Phone 7961G and 7961G-GE (End of sale January 19, 2010)

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7970G (End of sale August 1, 2008)

Cisco Unified IP Phone 7971G-GE (End of sale August 1, 2008)

Cisco Unified IP Phone 7975G

Cisco Unified IP Phone 7985G (End of sale September 24, 2010)

Above details are from CUCM software comp matrix http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp51474

Pls rate helpful posts.

GP.

Blue

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hi,

Also you can check SRND of respective CUCM and can refer " Unified Communications Endpoints" section. It will ist all the supported phones. 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/endpnts.html#wp1043531

You have to keep in mind that some of the ip phones may require firmware upgrade or latest device default installed etc.

regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

So, is there any way to make 6921 works with CUM 6.1? if I setup the phone to work with SIP, is that works?

Gold

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Actually, I have been able to get a 6921 using SCCP working under CUCM 6.1. (in my case 6.1(5)).

Please note that this is officially unsupported and you do this at your own risk.

You need to install the "IP Phone QED Enabler" for the 69X1 phones, which enables the new device types in CUCM.

http://www.cisco.com/cisco/software/release.html?mdfid=282622815&catid=278875240&softwareid=282074289&release=9.3(1)&relind=AVAILABLE&rellifecycle=&reltype=latest

You will need download rights on CCO to be able to get this image. You will need to restart your cluster after applying this file.

Please again note that this is totally unsupported. Cisco's documents are clear in saying that you need to be at version 7.1(5) to make this work officially. I personally wouldn't do this in a production environment

HTH.

Barry Hesk

Intrinsic Network Solutions

New Member

Integration of CP-6921-C-K9 and CP-7962G in CUCM 6.1.3

Hello guys,

     I have a very similar situation, literature tells me that 6921 ip phone is the replacement of 7911, I know that this is not recomended by Cisco on 6.1.5, then.. what other ip phone can replace the 7911 on a UC 6.1.5?.. Thanks a lot

2176
Views
0
Helpful
8
Replies
CreatePlease login to create content