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integration of unity server with call manager express.

hi all

I integrate unity with cisco call manager express as per a cisco document.

But after the integration I tried to run the server verification test and it failed along with that I got log file.

I am attatching that log file with this mail.Please help me to sort out this problem.

Connection between unity server and call manager express is fine.

---------------------------------------------------------

** AvSkinny.TSP Test Log File **

Test begun at 20120807 17:22:38.

Cisco CallManager Servers:

Server 1 - 192.168.10.1

Testing 1 Devices....

Testing Device 1 - CiscoUM1-VI1

Device SecurityMode is Non-Secure.

*** Device Test Failed.

   *** CCM Server 1 [192.168.10.1, TCP Port 2000] - Register Test Failed.

     Resolved IP Address as 192.168.10.1.

     Failure Reason: ErrorCannotSendSkinnyRegisterMessage

     Failure Reason Details: Timeout waiting for Register response from CCM

     Troubleshooting Tip: Make sure that the CCM Server is accessible via the network and is otherwise operating correctly.

End of Device Test.

---------------------------------------------------------

  • Unified Communications Applications
1 REPLY

integration of unity server with call manager express.

Hi Midhun Joseph,

Please check the below thread and see if it helps.

https://supportforums.cisco.com/thread/2070836

Thanks,

Anand

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