I have two separate 6.X Presence cluster installed. Each Presence cluster is connected to its own Call Manager cluster. I have set up an intercluster trunk between the two Presence cluster. The trunk is working fine. The Troubleshooter reports no error, all green checkmarks on the Intecluster component. Where I am having an issue is a CUPC user in one cluster does not see the status of the other CUPC user in another cluster. All they see is the other user offline. Within each cluster, CUPC users do not have this issue. I have the same Enterprise Proxy Domain set up on both Presence cluster. We're running CUP 6.0.2 on one cluster and CUP 6.0.4 on the other. I would appreciate any insights. Thank you.
Thanks for responding. I have the issue resolved through TAC. Apparently, I had, in the service parameter for the Enterprise Presence Engine Contact, a setting that points to itself on port 5060. This is per the Presence setup guide. Well, it won't work when you have intercluster peers. What you need to do is not to put a value in this field, just leave it blank. Then Presence status will be sent through the Presence engine on port 5070, then it will work.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.