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Community Member

Intercom CUCM 6.1.

Does anyone know how to set "Intercom Button"?

i must create a new phonebuttontemplate - ok,

but how can i add a new intercom button?

5 REPLIES
Cisco Employee

Re: Intercom CUCM 6.1.

have you followed the instructions from the doc?

Cisco Unified Communications Manager (CallManager)

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

Cisco Unified Communications Manager Features and Services Guide, Release 6.1(1)

at page Page 365 starts the intercom

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Intercom CUCM 6.1.

userA's intercom=6001

userB's intercom=6002

to intecom from userA to userB, press Intercom button from userA's IP phone and dial 6002. Can I achieve one button Intercom dialing? same way as speed dial..

Thanks in advance,

Community Member

Re: Intercom CUCM 6.1.

i have 7940 and 7960,

i can't add intercom button on this templates.i create a new 7969-template but i can't add a icom button, only speed dials,

blf,new line ......etc.

i have one 7970, here is on the phonebuttentemplate a intercom-button- this is ok.

what is with my 7960 and 7940????

Hall of Fame Super Red

Re: Intercom CUCM 6.1.

Hi Manfred,

Sadly, this Intercom Button is not available on 7940's or 7960's. Here are the supported models;

Intercom Support for Cisco Unified IP Phones

Cisco Unified IP Phone Model

SCCP

7931

7941

7941G-GE

7942

7945

7961

7961G-GE

7962

7965

7970

7971

7975

Check Page 367 of this rather LARGE pdf;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/6_1_1/ccmfeat/fsgd.pdf

Hope this helps!

Rob

Community Member

Re: Intercom CUCM 6.1.

Pitiful section of the documentation on Intercom.

23 pages in the section on Intercom. 1 page on configuring. Approx 15 pages of pictures of the pretty Intercom LED on the phone.

And the Where To Find More information refers back to itself.

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