Say you install the softphone on one computer, but then the user gets a new computer. You uninstall it from the old computer and reinstall it on the new computer. The CM still shows the IP of the old computer and registration on the softphone is hung up. Any ideas what I did wrong? Thanks.
I did delete it and then recreated it, it did work this time, thank you. I am not sure where it asks for the mac of the new pc though. I use a template that the contractor from WWT created and then supercopy it so I don't suppose I enter a mac address. Thank you for your help!
I don't see an option to change the mac, do you recall where it is at? For now, I deleted the device and created a new one. To top it off, it was a mac running virtual xp and the user didn't bridge the nic adapter so it wasn't getting an IP to register with in the CM. Fun. It works now though. Thanks for the help...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...