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New Member

IP Communicator 8.6.3

I have recntly installed the 8.6.3 version of CIPC.However ever since i installed that  I can no longer hear the tones when I dial out from the softphone.

I cannot always pick up an incoming call from the Cisco IPC popup that appears when a call comes in and the main Cisco IPC window is minimized? 

These two problems started after I deinstalled the old Cisco IPC and  installed the new, 8.6.3.0 version.

Any suggestions??            

3 REPLIES
New Member

IP Communicator 8.6.3

Look for audio tuning wizard try with headphones and speakers.

New Member

IP Communicator 8.6.3

Hi Saeed

1. The Audio Tuning wizard settings are fine but still cannot hear the tones when dialed out.

2. Any idea on the other issue " cannot always pick up an incoming call from the Cisco IPC popup that appears when a call comes in and the main Cisco IPC window is minimized?"

New Member

IP Communicator 8.6.3

When you ran an audio tuning wizard did you actually hear sound via headphone ( Wireless or Wired)? or pc speakers. Go through an options for the minimization issue. I think there is an option for it.

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