Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IP Phones 7912 - CM 7.1.5

Hello.

I had installed the CM 7.1.3 and now i upgraded it to 7.1.5. When i apply the softkey configuration to 7912 ip phones, i can not see the AbbrDial Softkey.

I loaded the last  firmware version for that type of phone on the CUCM but it not work.

Thanks for you help

Best regards

Jose Luis Arango Carvajal

2 REPLIES
Cisco Employee

Re: IP Phones 7912 - CM 7.1.5

You do not add that softkey to the softkey template, it's already there.

While on-hook dial 1 digit and you should see it appear.

If you mean for off-hook follow these instructions.

Off-Hook Abbreviated Dial

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/7_1_2/cucm-rel_notes-712.html

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: IP Phones 7912 - CM 7.1.5

Yeah you are right it is in offhook but the Abbr Softkey does not appear, it´s the same for 7911 ip phones.

212
Views
0
Helpful
2
Replies
CreatePlease login to create content