Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.
Highlighted
New Member

IP Telephony: Unity Connection - option to forward to cell or leave message

IP Telephony: Unity Connection - option to forward to cell or leave message

People are asking if it's possible to have Unity Connection have the caller press 1 to forward to their cell phone or to stay on the line to leave a message. Does anyone know if this is possible without having to us call transfer rules or configure auto call fowarding?

1 REPLY

Re: IP Telephony: Unity Connection - option to forward to cell o

Im not sure in Unity connection, but in Unity it is called the Alternate Contact Number. In each subscriber, in the caller input you can select one of the numbers to be the Alternate Contact Number. The subscribers can input their own number in (adding the 9 to get out). If there is not an option to configure this in Unity Connection, it's not possible.

If you have some high profile people, you could configure a call handler that forwards to their cell phone. (for a few people)

122
Views
0
Helpful
1
Replies
CreatePlease to create content