We're using Unity Connection 7, and I got a Zimbra client configured to download voicemail as an external account. It works great.
Unfortunately, when I try to use my IPod touch, it doesn't download voice messages. It will download any email message sent to that voicemail box, but that's it.
The Zimbra server actually exports the external folder so it's viewable by any iMAP client, which I have confirmed works with other clients (except Outlook).
I have a suspicion it has something to do with either the way the iPod retrieves the mail or the Exchange emulator. I'm hoping that testing Outlook will confirm it's just the iPod touch so we can focus on that.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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