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New Member

Is adding a Billing Server mandatory to view call quality graphs in Prime Collaboration Assurance and Analytics 10.5

Hi,

 

we are in the process of demostrating Cisco Prime Collaboration 10.5 Assurance and Analytics and somehow are not able to pull Call Quality Graphs. The question is Is it mandatory to add a Billing Server to get the missing graphs.

 

Thanks in advance

Kunal

3 REPLIES
Cisco Employee

Hi Kunal,Please check the

Hi Kunal,

Please check the following bug

https://tools.cisco.com/bugsearch/bug/CSCuo76006/?reffering_site=dumpcr

HTH

Manish

New Member

Hi Manish, Thank you for the

Hi Manish,

 

Thank you for the update. This now decides our future approach towards the issue.

BTW would you be able to let us know why the VCS registered endpoints are not displayed in Prime Collaboration 10.5 whereas manually adding the video endpoints works just fine.

 

Thanks

Kunal

Cisco Employee

As per the following guide

As per the following guide you should be able to discover and manage endpoints that are registered to Cisco TMS and Cisco VCS with both PCA Standard and Advanced.

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-5/assurance/standard/guide/Cisco_Prime_Collaboration_Assurance_Guide_Standard_10_5/bk_assurance_standard_chapter_010.html

HTH

Manish

 

 

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