Hey, thanks for your reply. It is my first time and I have been gathering all the documents around its Installation, Configuration/Administration, Maintenance, etc. Do you recommend that I follow a certain guide more specifically or one other than I have?
When you say it can be tricky to get running properly, are you referring to the configuration of the product or the installation. I read through the installation guide and it seemed pretty straightforward.
Would appreciate any assitance or if someone knows of any tricks, gotchas or problems I am likely to run into during the installation and configuration of CUPS, that they would let me know. :)
The install is easy just make sure you add the cups server as an application server first in the call manager before installing. The configuration ingeneral is ok but Some people have problems with authenticating the presence and softphone. Which is usually a problem with the authentication module. You need to disable it by,
"go to System - Service Parameter - choose the CUPS server and Service as Cisco UP SIP Proxy. And in this page, check if the "Authentication Module Status" is On or Off. If it is On, you need to set it to Off and Save. "
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.