Is there a way to Configure "Silent Monitoring" in CUCM with the following conditions: ?

[leoluzana]

Is there a way to Configure "Silent Monitoring" in CUCM with the following conditions: ?
-no UCCX platform
-cisco phone is CP-6941.

I have read some cisco docs pertaining to Barge and cBarge, however i see that as one-to-one arrangement.

Is there a way to configure in cucm, something like an ad-hoc conference wherein the Observer will
just call the extension number to be observed?

or something like "service observed" feature in Avaya wherein the Observer will dial a particular
passcode followed by the extension # of the agent, then he is able to observe the on-going call.

[Jaime Valencia]

No, with just CUCM, all you get is barge

Sent from Cisco Technical Support iPad App

[Dennis Mink]

You can do continous recording using SPAN ports or DMS with 3rd party products like Verint Impact 360.

not sure about the legalities around that though.

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[Pranjol Saikia]

Checkout the below discussion link :

https://supportforums.cisco.com/discussion/12590151/continuous-silent-call-monitoring-session#comment-10859796