Is there any option on Cisco Unified CM Administration 9.1.1 to show caller ID number when using MOBILITY option?

[Sergey Lubenkov]

Dear All,

I am using Cisco Unified CM Administration 9.1.1 and MOBILITY works fine.

However  when somebody calls from external phone number into internal user number and MOBILITY option is ON and obviously, forwards the call for the user's cell.....in this case user can see only main company number, but not a caller number.

So, is there any option to change it?  

Thank you

[Jaime Valencia · Accepted solution]

Go to the GW and run some debugs to find out exactly what you're sending, chances are, your telco is overwriting the original called number as it's nor part of your DID range.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[Sergey Lubenkov]

Hi Jaime,

You was right. GW sent to PRI correct data but telco blocked (by default) original number.

The issue was resolved after enabling on PRI the Screening Removal Feature.

Thanks,

Sergey