08-14-2006 02:18 AM - edited 03-18-2019 06:15 PM
We are due to start an upgrade from CallManager 3.3.3 to 4.2. I was thinking of taking the opportunity to upgrade Unity Voicemail 4.0 to 4.2 at the same time but would now like to postpone it to a later date. One change at a time is probably sensible. Will we run into any compatibility issues using Unity 4.0 with CallManager 4.2 ?
Andy
BTW. Thanks for the replies to my previous posts.
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08-14-2006 02:34 AM
yes, unity 4.0 is compatible with CCM 4.2.
see this link for more compatibility info:
there should be no irregular issues.
be sure to follow the steps outlined in cisco documentation closely.
see this link for more unity upgrade info:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html
08-14-2006 02:34 AM
yes, unity 4.0 is compatible with CCM 4.2.
see this link for more compatibility info:
there should be no irregular issues.
be sure to follow the steps outlined in cisco documentation closely.
see this link for more unity upgrade info:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html
08-14-2006 05:38 AM
Hi
Just looked at the first link.
It seems I have to be running Cisco Unity-CM TSP 8.1(1) or later for CallManager 4.2 compatibility with Unity 4.0(1) if I have SCCP endpoints. Any idea how I can check if this the case and also check the TSP version number ?
Thanks
Andy
08-14-2006 06:54 AM
A bit of searching and I found the answer.
Look in c:\windows\system32 on Unity server at product version on properties of file avskinny.tsp.
08-14-2006 07:41 AM
thats one way to see a file version but you can also see the TSP version from the UnityToolsDepot>switchIntegrationTools>telephoneIntegrationManager>properties>integration tab.
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