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Issue importing Product Specific Configuration Layout for Cisco Mobile 8.X

Hi Everyone,

We want to deploy Cisco Mobile 8.1 in the company. The issue here is that in oder to provide Desk Phone Integration and Visual Voice Mail we need to enter scepecific details in the Product Specific Configuration Layout but when trying to use the BAT tool CSV file there is not a field that let me to configure that specific information of the product like CTI Control Username, Voice Dialing Phone Number, Voicemail Username and Voicemail Server.

I found in the Administration Guide for CiscoMobile 8.1 and 8.0 for iPhone that we can import those details per user basis using the BAT tool, I placed a TAC but the they said that it is not possible, however, I would like to know how far it is true. You can see in the figure what I am trying to do.

You can also check that information using this link:

Thanks a lot for your help.