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Issues with Cisco Unified Enterprise Attendant Console

nekweogwu
Level 1
Level 1

Hello,

I installed CUEAC 8.6.2.20 successfully. However, after logging in, I can only see the Engineering and Help Menus.

 

Also, the Cisco Unified Attendant Server status is Stopped - Service is running\Server is stopped.

Any clues about what might be wrong?

1 Accepted Solution

Accepted Solutions

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Was the server restarted after installing the license?

HTH

Manish

View solution in original post

4 Replies 4

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Was the server restarted after installing the license?

HTH

Manish

Hello Manish,

 

Yes it was. I am currently using the Evaluation license.

 

Finally got it right.

Cisco Unified CallManager TSP was not set up properly and the Telephony service was Disabled.

Hi

How i fixed this problem.

 

thanks