We're having an issue where about half of our Jabber installs cannot start a group chat. When you right-click and select "Start a group chat", you receive the message that you are about ready to start a chat with x number of people and to select continue. Once you select continue, nothing further happens, whereas on the installations that function, the group chat window then launches. Error message from logs below...
2014-11-10 14:34:37,252 ERROR [0x0000cf50] [sets\adapters\imp\components\Log.cpp(35)] [JabberWerx] [IMPStackCap::Log::log] - [XmppSDK.dll]: #0, CXmppMUCRoom::GetGroupChatServer , no MUC_SERVICE is available, please check the configure of server, bPersistent:0
Searched online and only found a few solutions that talk about enabling multi user chat on Presence... which of course it alreay is since half our client workstations can start group chats successfully. Tried uninstalling/reinstalling and removing the user/groups and readding with no success.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...