Jabber Connection Settings

[IAN JOHNSTON]

           Using Jabber 9.2.1 with IM&P 9.1. and Jabber client connection settings are currently   set to use a particular server. I would like to change this to use the cuplogin DNS SRV record, which is setup correctly in DNS. However when I attempt to change the Connection Settings Login server in Jabber from "Use the following server" to "Use the default server",  after clicking "Save",  "Use the following server" is highlighted ie I am unable to save the Connection settings unless I specify the server address and domain. Uninstalling and reinstalling Jabber makes no difference.

[Jonathan Schulenberg · Accepted solution]

Delete the following folder: %localappdata%\Cisco\Unified Communications\Jabber

or

Use the CLEAR=1 command line switch when reinstalling the client.

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_0100.html#JABW_RF_S1962ED0_00

Please remember to rate helpful responses and identify helpful or correct answers.

[IAN JOHNSTON]

Had previously tried removing the folder but didn't seem to work  but the CLEAR command line switch did the job, many thanks!