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Jabber for windows / Cisco Cius Video call

Hi all,

I try to establish a video call between a Cisco jabber for windows client and Cisco Cius.

when  i answer the call , a message on the cisco cius apprears saying that   process com.cisco.phone must be closed. At this moment, no video on the  cius but i can see the video on the jabber side.

Someone faced the same problem?

Thank you in advance

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