Join and exit from a linegroup

[dimensyssrl]

Hello.

We have a CUCM 8.6

Is there a way to configure a phone button, to permit user to exit and join a linegroup/huntlist?

I've searched in button template but I can find a solution.

Do I need to configure button with a service URL?

Thanks

Daniele

[Rob Huffman · Accepted solution]

Hi Daniele,

Check out

Log Out of Hunt Groups

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The Log Out of Hunt Groups feature allows users of phones that are  running SCCP and phones that are running SIP to log out their phones  from receiving calls that get routed to directory numbers that belong to  line groups to which the phone lines are associated.

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Regardless  of the phone status, the phone rings normally for incoming calls that  are not calls to the line group(s) that are associated with the phone.

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The  phone provides a visual status of the login state, so the user can  determine by looking at the phone whether they are logged in to their  line group(s).

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System  administrators can configure phones to be automatically logged into  hunt groups by using the Logged Into Hunt Group check box on the Phone  Configuration window in Cisco Unified Communications Manager  Administration. By default, this check box gets checked for all phones.  Users log in and out of hunt groups by using the HLog softkey

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmsys/a03rp.html#wp1100559

Cheers!

Rob

"Why do the best things always disappear " 

- The Band