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Language That Callers Hear setting on the Message Settings

Unity Connection 7.13. When i configure 'Language That Callers Hear setting on the Message Settings ,' for a user and do a save -  The system reverts to 'inherit language from caller' . Any reason why this is doing this?

I have overcome this by using routing rules but just intrigued as to why the  above setting could not be made.

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Accepted Solutions
Cisco Employee

Re: Language That Callers Hear setting on the Message Settings

That's a bug

CSCtd48585            Bug Details

Not showing selected entry for Language That Callers Hear


Symptom:

In Unity Connection administration page open a subscriber
Go to edit > message settings
change the "Language That Callers Hear" option to anything other than "Inherit Language from Caller"
The page will reload and always show that the setting still is "Inherit Language from Caller"


Conditions:

CUC 7.1(3)

Workaround:

Use Bulk edit to set "Language Callers Hear", that does work

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
2 REPLIES
Cisco Employee

Re: Language That Callers Hear setting on the Message Settings

That's a bug

CSCtd48585            Bug Details

Not showing selected entry for Language That Callers Hear


Symptom:

In Unity Connection administration page open a subscriber
Go to edit > message settings
change the "Language That Callers Hear" option to anything other than "Inherit Language from Caller"
The page will reload and always show that the setting still is "Inherit Language from Caller"


Conditions:

CUC 7.1(3)

Workaround:

Use Bulk edit to set "Language Callers Hear", that does work

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Language That Callers Hear setting on the Message Settings

Thanks for your help Java

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