Start up RTMT for the CUPS server. Turn on Traces for SIP Proxy or watch the Real Time logs happening.
Basically, you should your problem in the SIP PRoxy logs. The SIP Invites will come from LCS with your expected email@example.com. Then Presence will tell you if the SIP invite is mathched correctly or not. That was my problem. I had the wrong SIP users or domain setup. (do not recall)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...