I have installed a Unity connection 7 system and now my customer wants to integrate with LDAP to their domain. Currently all users are setup with the same exact username as they use on the domain.
I am just looking for any gotcha's when doing this and anything that might need to be done after integrating with LDAP. Mainly how the user is tied to their phone number once LDAP integration takes place. I assume that someone has to program their phone number into active directory before we integrate, is that correct?
Re: LDAP integration question for Unity Connection
This uses the same mechanism as CUCM for integration - DirSync. So, you first activate the DirSync service on the cluster. You then enable LDAP synchronization. You can then also choose to use LDAP authentication. If you use LDAP authenticatio, enabling LDAP synchronization is required. Likewise, if you want CUC users to access web services or IMAP via AD password then you must turn on LDAP authentication. Just like with CUCM, you choose the attribute to tie to your CUC users - such as SamAccountName, TelephoneNumber, etc. If the phone numbers in AD are not the same format as what is is CUC, you can optionally specifcy a filter to convert the phone numbers into extensions when you import. For integrate existing users with LDAP, you need to use the BAT tool. If you have a lot of users to convert to LDAP but cannot come up wtih an expression to format their telephone number then you can use BAT to export all the user data, reformat the numbers, then reimport the users. Unlike CUCM, if you do LDAP integration with CUC - you still have the flexibility to create users manually and etc. but this gets ugly. So, if you go with LDAP - stick with it.
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