Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

LDAP Sync Change

We're running CCM 5.1.2, which was originally configured

by a 3rd party. When they configured our LDAP syncs, they set the Mail ID to

pull from the "sAMAccountName" field. The problem is, our email

addresses are not the same as our account names, and this appears to be causing

issues with our Meetingplace Express integration - it creates user profiles

with the email address of <sAMAccountName>@<domain>,

which is in error.

I'd like to recreate these LDAP syncs so that it pulls the Mail ID from

the "mail" field, but I had concerns that this could cause issues in

other parts of our system. We're running CCM 5.1.2, Unity Connection 1.2,

and MPX 2.0. If we change that email field, will it have any affect on Unity

mailbox names, or anything else?


Re: LDAP Sync Change

It shouldn't, and anyhow, the directory synchronization by default take place every 6 hours, and if then CCM will delete those accounts from its own directory table after 24 hours that it was marked as inactive.

Please notice that CCM is not going to make any changes to the accounts; it will just sync them with it's local directory table.

You can add another directory entry in CCM before you proceed with the deletion of that one, just make sure that a Full Sync is performed after you have the directory the way you want it to be.

Check this link for more information about the LDAP integration in CCM 5.X:

Hope this helps!