License Pooling Broke

[mwheinz]

Unity 4.04sr1, 4 Unity servers, EX2K on box, VM only. Member servers, separate dedicated domain for Unity, 2 DC/GC servers. Can't add subs to one server, 2 Unity servers on West coast sees 4 servers in License viewer, 1 server on East coast sees 3 servers and the other on the East coast just sees himself. Everything else is working. If it's an AD problem, why do the West coast servers see all 4 servers and their licenses? The one that can't add any subs needs to see the missing server cause he has 1250 licenses.

Any troubleshooting tips will be appreciated!

[navinger]

Hi,

Here's some stuff to try:

1- Check that License Pooling is enabled.

2- Confirm that each server can see all other servers from Unity SAweb.

3- Ping each server by name.

4- On each Unity server, restart AVDSAD and AVDS Global Catalog services.

5- Use the DOHPROPTEST tool and do a total resynch of AD and GC.

5.1 Click on start > run > d:\commserver\techtools\dohproptest.exe -a

(psw 100 -Month and Month + day) So for today (2/1) the psw is 9803

5.2 Click on GC Monitor > Total Resync

To know when the synch completed. Look in the Event viewer for an entry when it was started and when it completed.

6- Use "DCGC Reconnect Settings" tool to force reconnection and test connection for Global

Catalog and Domain Controllers.

Hope this helps. I've never done this myself, but I gleaned this from reading through some TAC cases.

Nancy

[navinger]

Hi,

Here's some stuff to try:

1- Check that License Pooling is enabled.

2- Confirm that each server can see all other servers from Unity SAweb.

3- Ping each server by name.

4- On each Unity server, restart AVDSAD and AVDS Global Catalog services.

5- Use the DOHPROPTEST tool and do a total resynch of AD and GC.

5.1 Click on start > run > d:\commserver\techtools\dohproptest.exe -a

(psw 100 -Month and Month + day) So for today (2/1) the psw is 9803

5.2 Click on GC Monitor > Total Resync

To know when the synch completed. Look in the Event viewer for an entry when it was started and when it completed.

6- Use "DCGC Reconnect Settings" tool to force reconnection and test connection for Global

Catalog and Domain Controllers.

Hope this helps. I've never done this myself, but I gleaned this from reading through some TAC cases.

Nancy

[mwheinz]

Nancy,

Thanks for your reply. TAC had us force a reconnect using the GCDC Reconnect Tool and that fixed it.

Thanks again for your help!