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New Member

Licensing CUCM 10.5 on ELM 9

Hi Folks,


I have a Problem concerning licensing a CUCM 10 on a Enterprise License Manager 9.


It look like there is a Problem with the license Definition. How can I fix this issue?


1. Upgrade License Manager 9 to Prime License Manager 10? Without loosing contained Licenses?

2. Install a new PLM 10 and Transfer the licenses from ELM to it? Is that working?

3. Is there an update Package for ELM 9 which enables connecting CUCM 10 to ELM 9?


Our Problem is, that our LAB contains CUCM's from Version 6 to Version 10.


Thanks Stefan

Everyone's tags (1)
New Member

Hi telleyfox in order to

Hi telleyfox in order to upgrade licenses have you got an existing smartnet contract with your CUCM? please send me an email at so we can assist you further hope to hear from you soon!

New Member

Hi fguasque, we do not have a

Hi fguasque,


we do not have a smartnet contract. We are DEV Partner of cisco.


I 'll send you an email .


Thanks Stefan