Licensing issue

[Trying tobeone]

Hi Team,

Our customer is procuring 4 UCS C-Series server and planned to implement CUCM, UCCX and CUPS on these servers.

But unfortunately while ordering they ordered the part code: UCM-UCS1000-86-UWL . When searched, I came to know it’s the part code for installing UC express on a SM module on router.

So my query is

• Will there be CUCM media along with the order
• If media is shipped, Is it possible to install the CUCM media on a UCS server or we require any additional license to be purchased.
• If it’s not possible then is it possible to get the part code: UCM-7845-86-UWL for receiving the CUCM installation media from Cisco

Will really appreciate if someone can give some input on this.

[anchoudh · Accepted solution]

Hi Trying tobeone ,

You can open a case with Worldwide Partner Helpline for assistance.

please use www.cisco.com/go/ph to do so.

Thanks,

Anand

[Trying tobeone]

Hi Anand...

Thanks... I have raised a query in the Partner Helpline.... Waiting for there reply.