Live external MOH feed on 4300/4400 CUCM 11.5 possible?
I have a customer what would like to use an external audio source for music on hold. They are in the process now of moving to 4300/4400 ISRs. According to this link using the router to tie in an external music source is no longer supported. Is there an alternative to support a live feed?
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...