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New Member

Logging Cisco Presence Instant Messaging

Does anyone know if there is a way to log the Cisco Presence Instant Messaging conversations?  I see there is a setting in the CUPS Admin on how many messages are saved and for how long, but were does the system put them? 

I am running CUPS 7.0.1


Re: Logging Cisco Presence Instant Messaging

Are you referring to the Max Instant Message History Size on the IP Phone Messenger configuration page?  That only refers to how many messages are stored on the IP Phone within the IP Phone Messenger Application and has nothing to do with the CUPC client.  As far as I know, there is no ability to log or archive Instant Messages from CUPC.  It is a feature that they are aware of and I suspect something will be available soon, but nothing right now.

New Member

Re: Logging Cisco Presence Instant Messaging

Yes, that is the location I was talking about. That helps thank you for your help!

Cisco Employee

Re: Logging Cisco Presence Instant Messaging

If you were looking at IM archiving in general and not just the IPPM aspect:

CUP 7.x can support IM Archiving with the Sipera solution certified through the Cisco Developer Network.,press_release&id=808

CUP 8.0 will also support archiving to an external database.  The following link gives the

high level features that are part of the CUP 8.0 release.


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