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New Member

Looking for a good 3rd party reporting tool

I'm looking for a tool that I can use that will provide easy to read call detail reports that can be either PDF or Excel formatted. Quite often I get asked to pull reports for detailed call records of an extension for the last 3 months and it's a pain to run the query and then spend time in Excel to format it in such a way that another manager can understand it.

Anyone have any recommendations? Not looking for the high end, do it all type of software.

Thanks

JIm

1 REPLY
New Member

Re: Looking for a good 3rd party reporting tool

http://www.isi-info.com/solutions/CiscoCallAccounting.htm

this is the software our vendor recommened to us, as the reporting tool built into Unity isnt that great

http://www.syn-apps.com/products/software/

Call-Reply might also be something you might b e intreasted in.

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