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New Member

Mailbox restriction

I am running 4.1

I have a request to set up a voice mail box that one person can access and listen only (no delete or forward) and a manager can log in and have full access.

Is this possible? If so, how?

Thanks

Trae

  • Unified Communications Applications
2 REPLIES

Re: Mailbox restriction

If you are doing this with UM, you can complete this task using Exchange and Active Directory.

In AD, you can customize the permissions given to another AD user on what they can do with a paticular inbox.

Set the voicemail box as a "shared mailbox"

In AD on the exchange Advance properties of this mailbox, give the Manager full access, give the "one person" read only.

At each Outlook client, you will need to configure Outlook to attach to this "shared mailbox" so he or she can view the messages in it.

i don't think you will be able to do this through the TUI interface.

New Member

Re: Mailbox restriction

Thanks for the response. I am not using UM. Is UM the only way to restrict mailboxes?

Thanks

Trae

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