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Mailbox store error logs on unity 4.0(5.0)

We are getting an error logs in unity as below:

-----------------------

Source: MSExchangeIS mailbox

Event ID: 1022

Category: Logons

Description:

Logon Failure on database "First Storage Group\Mailbox Store (UTY01)" - Windows 2000 account IPCCUTY\Administrator; mailbox /o=Customer/ou=First Administrative Group/cn=Recipients/cn=itsdthn_ooh

Error: -2147467259

--------------------------

Source: MSExchangeIS

Event ID: 9562

Category: General

Description:

Failed to read attribute msExchUserAccountControl from Active Directory for /o=Customer/ou=First Administrative Group/cn=Recipients/cn=itsdthn_ooh

------------------------------------

Can anyone tell the ocurrence of this error? How critical it is and what is the resolution?

2 REPLIES
Cisco Employee

Re: Mailbox store error logs on unity 4.0(5.0)

See if the following Microsoft knowledge base article applies:

http://support.microsoft.com/kb/260782

Cisco Employee

Re: Mailbox store error logs on unity 4.0(5.0)

For the second message:

Source: MSExchangeIS

Event ID: 9562

Category: General

Description:

Failed to read attribute msExchUserAccountControl from Active Directory for /o=Customer/ou=First Administrative Group/cn=Recipients/cn=itsdthn_ooh

As per Microsoft: "To resolve this issue, manually rebuild the Recipient Update Service (RUS) so that every user object receives the correct attributes. To rebuild the Recipient Update Services follow these steps:

Open Exchange System Manager.

Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.

Expand Recipients, and then expand Recipient Update Services.

In the right pane is a list of all Recipient Update Services, in this pane right-click each Recipient Update Service, one at a time, and then click Rebuild."

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