If a customer gets through to voicemail and presses 0 to get to reception. The number that is masked comes up as the Voicemail Port Number (e.g 8101 or 8102, or 8103 etc...) I would like the number of the person that is calling to be displays on the phones in reception.
For example, I ring 4093349 from 12345678 and reach the persons voicemail. Unity informs me that I can dial 0 for reception. When I dial 0, the number that is displayed on the CLID on the phone is 810x(where x can be any number).
The 810x are voicemail port configured in Call Manager and are a member of a Hunt Group. I would like the callers number 12345678 to display on the CLID of the receptions phone.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...