Max calls, Busy Trigger, Shared Line & Second Call

[alex.roth]

Hello,

Following situation :

1 x Deskphone with shared line 5000 , 1 x WLAN phone also with same shared line 5000.

If I get now a call and using the Deskphone then I can get a second call on my WLAN phone .

I´m searching now  for a solution that the caller get in this case a busy and not a ring on the

second phone with the same shared line.

I checked several cisco documentations but it´s still not clear how I can change the configuration to get

this above solution.

Does anyone know a workable  solution ?

Thanks for help.

[Amine Nouasri · Accepted solution]

Try max number of calls 2 and busy trigger 1.

Please rate helpful answers!

[alex.roth]

Hi,

Tried this but it did not work. For my understanding this setting is per device
( Multiple Call / Call Waitnig Settings on Device SEP......... ).

Thanks

[Rob Huffman · Accepted solution]

Hi Alex,

Did you set the Busy Trigger to 1 on both devices?

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

[alex.roth]

Hi,

Ok tested it again and now it works .

Many Thanks for help.