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MCS-7816 H3 hardware failure?

We have deployed CCM 6.0.1 on MCS-7816 H3. Today we have noticed blinking orange light on the front panel. What does it mean? Hardware failure? How to diagnose this problem?

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Accepted Solutions
Cisco Employee

Re: MCS-7816 H3 hardware failure?

Considering it says DIMM FAULT, I would say YES!! Please open a TAC case if this server is under warranty so that more can be done for you. TAC can call HP and get a new DIMM ordered. Again, it would be good to look at your system logs and application logs in the event viewer as this would probably tell you there is a problem with your memory without having to open the case.

Tray

7 REPLIES
Cisco Employee

Re: MCS-7816 H3 hardware failure?

If it's a blinking orange light on a hard drive, it very well could be. Please be more specific. Where on the server is the light. Is the light just a light or does it have an icon on it? Also, if you look at your Event Viewer application logs or system logs, is there anything indicating that you have a hard drive failure or RAID failure? We need more info.

Thanks!

Tray

New Member

Re: MCS-7816 H3 hardware failure?

Thank you for quick response. I've attached captured Video file where it is shown in live.

The blinking light is the first one from left (of group of four), right after it is Lan1, then Lan2, then DB.

Cisco Employee

Re: MCS-7816 H3 hardware failure?

Can you send this as an mpeg? I get audio but no video on this.

Tray

New Member

Re: MCS-7816 H3 hardware failure?

Here is an MPEG

Cisco Employee

Re: MCS-7816 H3 hardware failure?

That is your system health indicator. I had asked you to check your application and system logs in the event viewer but you have not so far. I bet you that there is some errors and/or warnings about what is going on. If you just search google for HP Proliant Front Panel indicator light amber you can find this.

http://www.icare.hp.com.cn/TechCenter_StaticArticle/31804/35088.pdf

Tray

New Member

Re: MCS-7816 H3 hardware failure?

We have opened appliance ( see photo on attachment). Does it mean it has problem with memory module?

Cisco Employee

Re: MCS-7816 H3 hardware failure?

Considering it says DIMM FAULT, I would say YES!! Please open a TAC case if this server is under warranty so that more can be done for you. TAC can call HP and get a new DIMM ordered. Again, it would be good to look at your system logs and application logs in the event viewer as this would probably tell you there is a problem with your memory without having to open the case.

Tray

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