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Meeting Place - Attendant

Hi,

In my meeting place 6 ( audio server 8106), if I try to call for assistance from the meeting, it fails to call the attendant.

From meeting > # and then 0 ( for assistance) fails.

How do we set this?

Note- From Meeting I can dial any specific number ( MY IP PHONE and PSTN as well).

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Meeting Place - Attendant

Hi Shashank,

Here is the info for MPX, I'm sorry I can't find the same info for Meeting Place, but perhaps you could try this;

Step 1 Log in to Cisco Unified MeetingPlace Express and click Administration.

Step 2 Click System Configuration > Usage Configuration.

Step 3 Configure the following fields:

•Dial attendant on timeout-Set this field to Yes.

•Attendant phone-Enter the help desk or attendant phone number.

Step 4 Click Save.

Hope this helps!

Rob

6 REPLIES
Hall of Fame Super Red

Re: Meeting Place - Attendant

Hi Shashank,

Here is the info for MPX, I'm sorry I can't find the same info for Meeting Place, but perhaps you could try this;

Step 1 Log in to Cisco Unified MeetingPlace Express and click Administration.

Step 2 Click System Configuration > Usage Configuration.

Step 3 Configure the following fields:

•Dial attendant on timeout-Set this field to Yes.

•Attendant phone-Enter the help desk or attendant phone number.

Step 4 Click Save.

Hope this helps!

Rob

New Member

Re: Meeting Place - Attendant

Hi Rob,

Thanks for your help. It is exactly the same in MP6. I found it yesterdays while reading the manual again and it's working fine now.

Kind Regards

Shashank

New Member

Re: Meeting Place - Attendant

I cant find in the guide where you set the attendant number? i can find the setting for allowing this but not where to set the number. Can you please point me in the right direction. Thanks in advance

Hall of Fame Super Red

Re: Meeting Place - Attendant

New Member

Re: Meeting Place - Attendant

perfect thanks.

Hall of Fame Super Red

Re: Meeting Place - Attendant

Hi Edward,

It's like finding a needle in a haystack sometimes isn't it :)

Take care,

Rob

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