Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Meeting Place Express will dial out only sometimes

Hi there,

Meeting Place Express 2.0.2 - sitting here now for a 5 days with a problem calling out.

MeetingPlace will call me when i mark "call my phone" when starting a new meeting. That works, but i can not dial out to other phone numbers from a meeting. It just says "your call can not be placed". For example when you press 3 during a meeting to get someone else in ... does not work.

Its a H323 implementation with Callmanager 6.1. I can call to MeetingPlace and as it calls out when starting meetings. So i assume the Callmanager config, CSS etc. is correct.

If have changed everything to SIP once, exactly same behavior.

Of course dialing out is enabled in the profiles.

Is there some setting to check or some advanced debug commands. eventlog -T just shows nothing when the problems occurs. The activity command with option 4 - testcall - brings up the stuff below.

Any ideas, Thanks Ingo

*** VUI INTERNAL STATUS UTILITY ***

DebugMenu:

1) Quick Status of all Ports 4) Make Test Call

2) Verbose Status of Port Range 5) Show All Confs

3) Display complete Port Information 0) Quit

Enter the Command (0 -- 100) []: 4

You entered 4.

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Failed to create VUI test call thread, rc = 1

Enter destination for your call: 88363300

The Telephone Number is 88363300. Len is 8

Do you want specific ports? (t -- F): F

You entered F.

Placing Call .....

[mpxadmin@ahersrvvoip03 mpxadmin]$

2 REPLIES

Re: Meeting Place Express will dial out only sometimes

Hi -

Updated - Sorry - just saw in your post that you had the user profiles coded for Outdial - User Group that has the following selected under Outdial Meeting Defaults: Can call out from meetings - Yes.

Ginger

New Member

Re: Meeting Place Express will dial out only sometimes

I found it .... the guest user was locked. Did not know that the guest user has something to do with it.

Sinc i have set it to an "active User" everything works as it should.

A hint in the manual would have been nice :-) Greetings, Ingo

277
Views
0
Helpful
2
Replies
CreatePlease to create content