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MeetingPlace 6.1 - another recording issue

                   MeetingPlace 6.1:  Meeting id 2222 was held today (1/9/2014)3 and was set to record.  Seems the meeting did not record.  Please help to determine why the meeting did not record.  The infocap file is attached.  Thank you.

1 Reply 1

Tommer Catlin
VIP Alumni
VIP Alumni

Might be a little tough getting support as this product was End of Sale in 2010.  You may want to start the process of Cisco WebEx Meeting Server (CWMS) to replace MP.  

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5664/ps5669/end_of_life_notice_c51-609217.html

Few trouble shooting steps for MP 8.X, not sure if they work with 6.x   

http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.0_--_Troubleshooting_the_Cisco_Unified_MeetingPlace_Web_Server#How_to_Resolve_Problems_With_Recordings