Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

MeetingPlace Express and Citrix

Has anyone managed to get the MPE Outlook plugin properly installed in a Citrix env.? We seem to have some sort of DLL locking issue, where if multiple people have the form open, other users receive an error saying that the form isn't available...

This is driving us nuts, so any help whatsoever would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: MeetingPlace Express and Citrix

Yes, we recently implemented the Outlook plugin for about 250 users in Citrix. HUGE pain in the ass. Apparently when any user has the plugin tab open in Outlook, it locks a few of the DLL files so if anyone else tries to access the tab, it gives an error in Outlook.

Heres the jist of our solution, let me know if you'd like more detail. We created a login script for citrix. When someone logs into Citrix, we copy the three 'locking files' to the user's network folder. This way it creates a copy of these dll's for EACH user. Then we had to alter a few registry keys to look at the user's network folder when trying to find these files.

So each time the MeetingPlace plugin is loaded, it looks at each user's set of Dll's.

Like I said, huge pain in the ass and I hope Cisco finds a better way to do this. I don't know how I would upgrade the plugins if Cisco releases a similar version with locking dll's.

4 REPLIES
Bronze

Re: MeetingPlace Express and Citrix

Please check the following:

Log in as administrator through the web interface on the MeetingPlace Express system.

Click on the "User Configuration" menu.

Select "User Profile Management"

Select a user(s) and ensure that the "E-mail type" is set to "Exchange". The default is "SMTP".

Community Member

Re: MeetingPlace Express and Citrix

Exchange is set as the group default.

Also, my MPE server had a meltdown on the audio end of things. The following error shows up repeatedly in the logs...

07/25 16:07:11:00 WARN 2097154 mp_calls.cc 4382 (-1,0,0,0) Call failed, error = -1

07/25 16:07:11:00 WARN 2097153 mp_calls.cc 2305 (0,0,0,0) Invalid input params

07/25 16:06:49:00 WARN 2097154 mp_calls.cc 4382 (-1,0,0,0) Call failed, error = -1

07/25 16:06:49:00 WARN 2097153 mp_calls.cc 2305 (0,0,0,0) Invalid input params

07/25 15:47:40:00 WARN 2097198 mp_calls.cc 5594 (5295,208,104,0) Call failed in ConfSched, error=5295

07/25 15:45:33:00 WARN 2097198 mp_calls.cc 5594 (5295,208,104,0) Call failed in ConfSched, error=5295

07/25 15:43:51:00 WARN 131116 cssess.cc 335 (147849220,4082,5,3) Connection ID Already known... Con ID = 147849220

07/25 15:43:51:00 WARN 131116 cssess.cc 335 (147849220,4082,5,3) Connection ID Already known... Con ID = 147849220

I'm also having an issue where, although I have 8 licenses, the server won't allow people to join, citing insufficient licenses.

When setting up the meeting, I alot more than enough spots...

Community Member

Re: MeetingPlace Express and Citrix

Yes, we recently implemented the Outlook plugin for about 250 users in Citrix. HUGE pain in the ass. Apparently when any user has the plugin tab open in Outlook, it locks a few of the DLL files so if anyone else tries to access the tab, it gives an error in Outlook.

Heres the jist of our solution, let me know if you'd like more detail. We created a login script for citrix. When someone logs into Citrix, we copy the three 'locking files' to the user's network folder. This way it creates a copy of these dll's for EACH user. Then we had to alter a few registry keys to look at the user's network folder when trying to find these files.

So each time the MeetingPlace plugin is loaded, it looks at each user's set of Dll's.

Like I said, huge pain in the ass and I hope Cisco finds a better way to do this. I don't know how I would upgrade the plugins if Cisco releases a similar version with locking dll's.

Community Member

Re: MeetingPlace Express and Citrix

Yea, that would be fantastic! Thats exactly the same problem we're running into.

Any chance you could paste your script?

Thanks a ton for your response... immensely helpful!

782
Views
0
Helpful
4
Replies
CreatePlease to create content