05-13-2009 12:08 PM - edited 03-18-2019 11:02 PM
Hi!
Testing now the MPExpress 2.0 at our office. Using it on vmware. So webconferencing works fine. Today started to integrate with our CCM 4 through SIP trunk. Got working all the incoming calls, welcome texts and so on. Nice. But cannot dial out of the MPExpress server. Started to troubleshoot as said in the docwiki http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_Troubleshooting_Telephone_Issues
got the eventlog rows, but the first row already shows a bad thing, I think :)
So the log:
05/13 22:32:11.32 INFO cca_call.cc:975 (ID=0x12) (DN=28621,P=248) SIP: MeetingPlace Disconnecting. IRC=16934 PSTN=248 Unit=0
05/13 22:32:11.32 INFO cca_call.cc:989 (ID=0x12) (DN=28621,P=248) SIP: MP Rqst. Msg=5 CPerr=0 SeqNum=0x1200
05/13 22:32:11.34 INFO cca_call.cc:1005 (ID=0x12) (DN=28621,P=248) SIP: MP Resp. Msg=5 CPerr=0 SeqNum=0x1200
05/13 22:32:11.34 INFO rvsip_call.cc:59 (ID=0x12) (DN=28621,P=248) SIP: sipEndCall
05/13 22:32:11.34 INFO rvsip_call.cc:1462 (ID=0x12) (DN=28621,P=248) SIP: Reinvite is Not pending
05/13 22:32:11.34 INFO cca_call.cc:118 (ID=0x12) (DN=28621,P=248) SIP: --end_call
05/13 22:32:11.34 INFO cca_call.cc:146 (ID=00) (DN=,P=0) : Call ended
05/13 22:32:11.34 INFO rvsip_call.cc:2629 (ID=00) (DN=,P=0) : Call ended
05/13 22:32:39.31 INFO cca_call.cc:305 (29788) --PlaceIPCall
05/13 22:32:39.31 INFO cca_call.cc:315 (29788) MeetingPlace outdial. Phone#=28621 IRC=17638 PSTN=248 Unit=0
05/13 22:32:39.31 INFO rvsip_call.cc:1742 (29788) --PlaceSIPCall
05/13 22:32:39.31 INFO cca_call.cc:62 (29788) --new_call
05/13 22:32:39.31 INFO rvsip_call.cc:1764 (ID=0x13) (DN=,P=248) SIP: Placing outdial.
05/13 22:32:39.31 INFO rvsip_call.cc:1778 (ID=0x13) (DN=,P=248) SIP: MP RTP: 10.1.37.8:17638
05/13 22:32:39.31 INFO rvsip_call.cc:1781 (ID=0x13) (DN=,P=248) SIP: MP RTCP: 10.1.37.8:17639
05/13 22:32:39.31 INFO rvsip_call.cc:1847 (ID=0x13) (DN=28621,P=248) SIP: To address=To:sip:28621@10.0.38.1:5060
05/13 22:32:39.31 INFO rvsip_call.cc:1900 (ID=0x13) (DN=28621,P=248) SIP: From address=From:"WEB konference" <sip:23549@10.1.37.8:5060>
05/13 22:32:39.31 INFO rvsip_call.cc:4445 (ID=0x13) (DN=28621,P=248) SIP: --CreateSDPBody
05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [3,1,1]
05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:982 (29744) Exceed # Config Premium: [6,6;6,447], [6,0,0,6;0,0;0,0;0,0,0,0]
05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [2,1,1]
05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:982 (29744) Exceed # Config Premium: [6,6;6,447], [6,0,0,6;0,0;0,0;0,0,0,0]
05/13 22:32:39.31 RSCMGMT-INFO utilrscmgmt.cc:953 (29744) RscMgmt::allocateSched [1,1,1]
05/13 22:32:39.31 INFO rvsip_call.cc:4367 (ID=0x13) (DN=28621,P=248) SIP: --CreateOfferSDPBody
05/13 22:32:39.31 INFO rvsip_call.cc:4644 (ID=0x13) (DN=28621,P=248) SIP: Setting millisecondPacketSize=20
05/13 22:32:39.31 INFO rvsip_call.cc:1968 (ID=0x13) (DN=28621,P=248) SIP: Destination= To:sip:28621@10.0.38.1:5060, index_sip_active_CM = 0
In the troubleshoot manual the first line shows a nice MeetingPlace outdial.
Any ideas?
maby something with the SIP trunk?
05-13-2009 10:31 PM
Done!
Calling search space was wrong in CCM's SIP trunk configuration.
05-27-2009 04:06 AM
Hi,
did you check the incoming calling search space on the SIP trunk. It should be a css that has your phones in.
I had an other problem, had the guest account disabled and the system did not call users. Enabled guest acoount, and then it worked ;)
greetings, Ingo
edit: noticed your answer to late ... so it was the css
05-27-2009 04:10 AM
You didn't noticed that I already figured it out with the css. :)
So, but do You have video working?
Is this correct, that video is not working if i'm using ccm 4.x?
05-27-2009 04:29 AM
Hi,
sorry, i haveno Video here (so fare). But i never heard or read that it does not work with CCM 4. Maybe a licence issue on the meetingplace server?!
Greetings, Ingo
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