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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Message Monitor on Unity Connection

Does anyone know if this feature is coming to Unity connection version 9.0 or anytime soon.  It is available on Unity but not Unity Connection and I have several clients interested in this feature.

Cisco Employee

Message Monitor on Unity Connection

From a TAC perspective, we have not heard any plans for this feature for years.  You'll want to contact your Cisco account team for any product roadmap inquiries.

Hope that helps,


New Member

Message Monitor on Unity Connection

Does cisco realize that this makes users believe that a migration from Unity to CUC is a downgrade with less features? This is a battle I am fighting right now, as we migrated to CUC 8.6 three months ago. Message Monitor was a highly utilized feature among our users, and I'm having a difficult time convincing them that it is in fact an upgrade to a more stable platform.

Users do not understand why Cisco took away this great feature. Very unfortunate.

- Jonathan Beardsley

- Jonathan Beardsley
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