Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Message Notification to Phone in Unity Connection

I'm using Unity Connection 7.1.3 and am trying to configure message notification to a user's cell phone. I have gone into the user's notification devices, configured their Mobile Phone with 9+1+10 digits per the dial plan, and enabled the device. Event type is "All Voice Messages". When a new message is left, a call is never made. All Telephony Integration ports (10) are configured to Perform Message Notification.

I can see that no call attempt is made on the gateway. Is there something I need to do to enable external calling from Unity Connection? It is integrated with UCM 7.1.3.

Thanks,

-mike

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Message Notification to Phone in Unity Connection

Hey Mike,

Did you check the CSS assigned to the Connection ports?

Cheers!

Rob

3 REPLIES
Hall of Fame Super Red

Re: Message Notification to Phone in Unity Connection

Hey Mike,

Did you check the CSS assigned to the Connection ports?

Cheers!

Rob

New Member

Re: Message Notification to Phone in Unity Connection

Rob,

That did it. Thanks very much!

-mike

Hall of Fame Super Red

Re: Message Notification to Phone in Unity Connection

Hey Mike,

You always welcome buddy! Good stuff!

Cheers!

Rob

255
Views
0
Helpful
3
Replies