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New Member

Message Notification

Unity 4.2.1

Is there anyway to turn off message notificaiton when messages are decremented? Our users who have text paging are complaining of too many messages. Thanks, Beth

2 REPLIES
Cisco Employee

Re: Message Notification

Not real sure what you mean by messages being decremented here...

You have the option of notifying on each new message or by batch notification only (i.e. notify every 60 minutes if there are still 1 or more unread messages that match the trigger criteria). You can also setup schedules so that notifications only go out for a particular device during certain times.

If there's some other criteria for notification triggrs you're looking for here, I'm unsure what it would be.

New Member

Re: Message Notification

My user has text pager set up for vm notification. He is notified when he receices new vm msgs. When he listens to a vm msg and then recieves another notification because he still has msgs. Say he had 3 vm msgs, he listens to one and receives another notification that he now has 2. I would be nice if users did not get a notification when the vm count goes down.

Thanks,

Beth

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